Install, activate and update

Click one of the options below for instructions on how to start a free 10-day trial, purchase and register a license, update to the latest version or install PromptDog on a new computer.

Start a trial (no credit card required)

Getting started with PromptDog is quick and easy. Simply follow the steps below to install and activate your free 10-day trial, then read our Quick Start Guide.

Step 1: Download

Download the version right for you using the buttons below:

Step 2: Install

Unzip the download file.

Double-click the setup file to begin installation.

Step 3: Register your trial

Once installed, you will be asked to create a free account. Registration is based on your email address, so use a real address.

Create an account

On the next screen, click the Start Trial button.

Start a trial

Your fully functional trial version will appear ready for use. 

Once registered, PromptDog can be used offline. However, if an internet connection is present PromptDog will check for updates and apply them automatically.

Be sure to read our Quick Start Guide.

Upgrade during or after a trial

Follow these steps to upgrade a trial to the fully licensed version, either during the trial or after it ends.

Step 1: Purchase a license ($69 one-time cost)

Your license is good for installation on two computers, any combination of Windows and macOS. All updates included.

Click this button to go to our secure checkout:

Step 2: Register your license

Registration is based on the email address used to purchase the license. No serial number is issued.

Same email

If you purchased your license using the same email address used to register your trial, registration will be automatic the next time you launch the software. (i.e. if the app was open when you made the purchase, simply close it and reopen to initiate registration).

Different email

If you completed your purchase using a different address, please sign out using the button provided on the trial version launch screen and sign in again using the purchase address.

Sign out

Receipt

A receipt for your purchase will be emailed to the address provided during checkout. No serial number is issued, registration of your license is based on the email address used to purchase the license (see above). 

Once registered, PromptDog can be used offline. However, if an internet connection is present PromptDog will check for updates and apply them automatically.

Be sure to read our Quick Start Guide.

Skip the trial, license immediately 

Getting started with our teleprompter software is quick and easy. Simply follow the steps below to install and activate a fully licensed copy of PromptDog, then read our Quick Start Guide.

Step 1: Purchase a license ($69 one-time cost)

Your license is good for installation on up to two computers, any combination of Windows and macOS. All updates included.

Click this button to go to our secure checkout:

Step 2: Download

Download the version right for you using the buttons below:

Step 3: Install

Unzip the download file.

Double-click the setup file to begin installation.

Step 4: Register your license

Once installed, you will see this screen. 

Enter your email address

Enter the same address used to purchase your license and click Next to proceed.

Enter a password

Enter a password and click the Sign In button. Your fully licensed copy of PromptDog will appear ready for use.

Receipt

A receipt for your purchase will be emailed to the address provided during checkout. No serial number is issued, registration of your license is based on the email address used to purchase the license (see above). 

Troubleshooting

If you sign in using a different address to the one used during purchase, the program will assume that you want to start a trial. In that case, you will get to a screen that includes the option to sign out again. Do that and sign in again using the purchase address.

Once registered, PromptDog can be used offline. However, if an internet connection is present PromptDog will check for updates and apply them automatically.

Be sure to read our Quick Start Guide.

Update to the latest version 

Updating the current version (4.x.x)

PromptDog will automatically check for updates whenever an internet connection is present. If an update is available, it will be applied automatically. No user input is required.

Update from a previous version

Step 1: Download

Download the latest version using the buttons below. Unzip, then double-click the setup file to begin installation.

Step 2: Sign in

Sign in to your account using the same email address and password used to register your previous version.

Note: PromptDog version 4 is a complete rebuild on a different platform. We no longer use serial numbers in the registration process, it's all about the email address. If you are unsure of your login credentials, please contact our support team for assistance.

Enter your email address

Enter the same address used to purchase your original license and click Next to proceed.

Enter a password

Enter your password and click the Sign In button. Your fully licensed copy of PromptDog will appear ready for use.

Once registered, PromptDog can be used offline. However, if an internet connection is present PromptDog will check for updates and apply them automatically.

Be sure to read our Quick Start Guide.

Install on another computer 

We allow two registrations per license, using any combination of Windows and macOS.

To register a second copy, simply follow the instructions in the sections above to download and install PromptDog then sign into into your account using the same email address and password used to register your first copy. 

The email will be the address used to purchase your license. No serial number is required.

If you run into trouble, please reach out using our contact form and we'll be happy to help.

Note: These instructions also apply where you need to reinstall PromptDog or transfer the license to a new computer. Reactivate your licensed software by signing into a previously created account using the same email address and password.

Register with an activation code

Occasionally, our support team will issue an activation code to sidestep legacy version registration issues. To register PromptDog 4.x.x using an activation code, perform these steps:

Step 1: Install

Download and install PromptDog using the instructions in the sections above.

Step 2: Sign in

Once installed, you will see this screen:

Enter your email address

Enter the email address confirmed with our support team and click Next to proceed.

Enter a password

Enter a password and click the Sign In button. 

You now have a current account with us. On the next screen, enter the activation code issued by our support team.

Activate with code

Your fully licensed copy of PromptDog will appear ready for use. 

Troubleshooting

If the license fails to register, you may be signed in with an invalid email address. Sign out and confirm the correct address before repeating the process described above.

Once registered, PromptDog can be used offline. However, if an internet connection is present PromptDog will check for updates and apply them automatically.

Be sure to read our Quick Start Guide.