Install, activate and update

Click one of the options below for instructions on how to start a free 10-day trial, purchase and register a license, update to the latest version or install PromptDog on a new computer.

Start a trial (no credit card required)

Getting started with PromptDog is quick and easy. Simply follow the steps below to install and activate your free 10-day trial, then read our Quick Start Guide.

Step 1: Download

Download the version right for you using the buttons below:

Step 2: Install

Unzip the download file.

Double-click the setup file to begin installation.

Step 3: Register

Once installed, you will see this screen:

Enter your email address and a password. (No serial number is required).

Click the submit button to activate your trial.

Your fully functional trial version will appear ready for use. Use a real email address, one that you monitor. You'll need it later. 

Once registered, PromptDog can be used offline. The registration process is the only time a connection is required.

However, if an internet connection is present PromptDog will check for updates and apply them automatically.

Be sure to read our Quick Start Guide.

Upgrade during or after a trial

Follow these steps to upgrade a trial to the fully licensed version, either during the trial or after it ends.

Step 1: Purchase a license ($67 one-time cost)

Your license is good for installation on up to 2 computers, any combination of Windows and macOS. All updates included.

Click this button to go to our secure checkout:

Step 2: Retrieve your serial number

A unique serial number will be sent to the email address you provide during checkout.

Step 3: Register your license

Open the installed trial version and enter the serial number in the field provided:

Step 4: Complete registration

Complete registration on the next screen by entering your email address and password:

Step 2 of serial registration

Skip the trial, license immediately 

Getting started with our teleprompter software is quick and easy. Simply follow the steps below to install and activate a fully licensed copy of PromptDog, then read our Quick Start Guide.

Step 1: Purchase a license ($67 one-time cost)

Your license is good for installation on up to 2 computers, any combination of Windows and macOS. All updates included.

Click this button to go to our secure checkout:

Step 2: Retrieve your serial number

A unique serial number will be sent to the email address you provide during checkout.

Step 3: Download

Download the version right for you using the buttons below:

Step 4: Install

Unzip the download file.

Double-click the setup file to begin installation.

Step 5: Register your license

Once installed, you will see this screen. Enter your serial number in the field provided and click the submit button.

Step 6: Complete registration

Complete registration on the next screen by entering your email address and a password. 

Step 2 of serial registration

Click the register button to activate your license.

Congratulations! Your fully licensed copy of PromptDog will appear ready for use. 

Once registered, PromptDog can be used offline. The registration process is the only time a connection is required.

However, if an internet connection is present PromptDog will check for updates and apply them automatically.

Be sure to read our Quick Start Guide.

Update to the latest version 

Updating the current version (v4)

PromptDog will automatically check for updates whenever an internet connection is present. If an update is available, it will be applied automatically. No user input is required.

Update from a previous version

Step 1: Download

Download the latest version using the buttons below. Unzip, then double-click the setup file to begin installation.

Step 2: Sign in

Sign in to your account using the same email address and password used to register your previous version.

Note that if you use a different address, you will start a 10-day trial of the new version. (In which case, you will either need to enter the correct address and password at the end of the trial or contact our support team for assistance).

Note: Version 4 is a complete rebuild on a different platform. We recommend that you activate your updated software using your registered email address and password rather than the serial number.

If you have any difficulty, reach out using our contact form and we'll be happy to help.

Be sure to read our Quick Start Guide.

Install on another computer 

We allow two registrations per license, using any combination of Windows or macOS. That means you could install one copy on a Windows desktop computer in your studio and a second instance on your Macbook Pro laptop, for example.

To register the second copy, simply follow the instructions in the tabs above to download and install PromptDog, then activate the software by signing into your account using the same email address and password used to register your first copy.

(Entering your serial number is not necessary provided that serial number was properly registered against the email address you use here).

If you run into trouble, please reach out using our contact form and we'll be happy to help.

Note: These instructions also apply where you need to reinstall PromptDog or transfer the license to a new computer. Reactivate your licensed software by signing into a previously created account using the same email address and password.